Nexa Help Desk

Direct Press Support

24hr

Press uptime

100%

Vector precision

Connect directly with our digital press technicians for file preflight, custom dimension specifications, and rapid-turnaround order tracking.

Direct Connection

File & Press Assistance

Upload your vector files or request custom print specifications directly from our digital production team.

Technical Support

Our digital press technicians review all artwork files manually to guarantee pixel-perfect translation before printing.

Secure Checkout

We process payments through fully encrypted gateways, accepting all major credit cards, FPX, and secure e-wallets.

Common Questions

Technical Specifications

Answers to technical questions regarding vector preparation, bleed lines, and rapid delivery logistics.

Which file formats do you accept?

How fast is your turnaround?

We require print-ready vector files in PDF, AI, or EPS formats. Ensure all fonts are outlined and images are embedded at a minimum of 300 DPI.

Standard orders ship within 24 to 48 hours of artwork approval. Express same-day production is available for select business card and flyer stocks.

What are your bleed requirements?

Do you offer custom paper stocks?

All files must include a minimum 0.125-inch (3mm) bleed on all sides to prevent white borders during the high-speed digital cutting process.

Yes. We stock premium high-gauge papers ranging from 350GSM silk to textured linen and eco-friendly recycled matte options.